Jerry Pippin Show Media Playback and Media Player Help

If you are having problems playing our Internet Radio On-Demand files or waiting until the files complete downloading before play begins, then click on the icon below for a Windows Media Player upgrade appropriate for your computer and its currently installed Operating System.

Depending on your Windows Operating System level, an appropriately supported Media Player version will be downloaded and installed on your PC. Users of Windows Media Player Version 7 and above will enjoy real-time play during file progressive downloads. No more waiting for downloads to complete before playing the file. You don't have to have a broadband connection. You will hear the audio seconds after the download starts, even with a dial-up connection.


Our site is being gradually updated to use the embedded media player interface for playing audio and video media files. Once this transition has been completed, this potential problem with progressive downloaded file playback in older versions of the Windows Operating System and Internet Explorer will be eliminated. This is an example of our embedded player interface:

To play any of our programs, simply left click on the first big silver button on the media player interface, like the one shown above.

The following information applies to those media file play interfaces that have not yet been upgraded to the new embedded media player interface.

There is no guarantee that the progressive download feature of the Windows Media Player will work with browsers other than Internet Explorer, and you may have to wait for a download to complete before listening to the program selected. Therefore, we recommend that you use Internet Explorer Version 5.5 or above.

If you are a MAC user, go here for instructions. If you are a Web-TV user, go here for instructions.

If you are using any Microsoft Operating System, other than Windows XP Service Pack 2 or above, in order to assure that you will be able to immediately start playing media files after selecting them using the progressive download feature, set your Internet Explorer Media Bar Settings Options to play all media selections in the Media Bar. If you have Windows Media Player installed on your PC, it can run as a standalone program, regardless of what browser you are using, and will start when you click on the link to one of our media files. However, we can not guarantee that a progressive download will occur and that play will start almost immediately. You may have to wait for a download to complete in this case.

If you are using any Microsoft Windows XP Service Pack 2 or above, the media bar has been eliminated from Internet Explorer, and all files will be correctly played in a separate Media Player window in progressive download format.


If you are experiencing drop-outs in the audio stream, you may need to change some settings on your Windows Media Player. The default configuration for Windows Media Player is only a 3 second buffer and it can use the UDP network protocol, which is not error-correcting, to send data from our host server to your PC. Here's how to fix this problem:

  1. Open a copy of Media Player to its expanded screen position by clicking on the Media Player icon in your Windows Start Menu.
  2. Click on Tools located in the upper left corner task tray.
  3. Click on Options and inside that click on the Performance tab.
  4. Set the Network buffering to 15.
  5. Click on the Network tab and uncheck UDP.
  6. Before closing up the Options screen click OK.
  7. Then, EXIT/QUIT the player.

This will increase the buffer size and will force the player to use an error-checking protocol instead of the non-error-checking protocol.

In addition, if your player does not properly play our content even though you have the correct Media Player installed on your computer, you may have a Codec problem. It is recommended that, unless you have just downloaded a Media Player upgrade, you download and re-install the Codecs for for your Media Player.
CLICK HERE to download the Codecs.

If you are running a firewall on your PC, this may prevent Media Player from working properly. Consult your firewall product documentation to learn how to enable it to allow mime-type integrated objects.

Finally, if you have followed all the above instructions, and the player still does not play a file when you click on the play button, then left click or double click on the second red bar that says . This will activate the media player and initiate the download and playing of the WMA file.

Special Instructions for listening if you are a MAC computer user:

It has been reported that MAC users can not use the embedded programming interface (see example following).

This problem appears related to embedded object support provided by Microsoft Internet Explorer or Netscape browsers, and Windows Media Player versions. It appears that the embedded player object code is not provided for MAC based Microsoft or Netscape software. The player interface in this case is not displayed.

If you have this problem, left click or double click on the second red bar that says . This will activate the media player and initiate the download and playing of the WMA file.

If this solution also fails or does not allow you to listen to the entire program selected, then ctrl-click on the second red bar, and then select the command, Download Link to Disk. You can then download the file to your computer and play it with the Media Player via its File Open command. This file download is allowed, but it is subject to our copyright restriction. The copy of the file can not be distributed to others or posted on other web sites without the express permission of Jerry Pippin Productions.

Special Instructions for listening if you are a WebTV user:

  1. Your Web TV browser interface may have the same problem with displaying the embedded Media Player interface that MAC users have experienced. If you have the symptoms documented for MAC users (see above), then use the solution provided for them as well.
  2. Make sure your WebTV device has been set to make up to 56Kb connections to the Internet via your phone line. Later models manufactured are set to connect at 56Kb. Older models can be upgraded remotely by WebTV Technical Support by calling 1-800-469-3288.
  3. When you click on any of our "listen" buttons, you will get a message that "the website selected cannot be found, and a button to "continue," which will return you to the prior page. IGNORE the message, and leave the "no access" icon in place! Wait for awhile, and after a number of RELOAD indicators, your audio WILL come thru!
  4. Unfortunately, after 10 minutes of "idle" (no interaction from your end) connection to either our streaming audio site or one of our progressive download files, your WebTV may disconnect from the site (without asking you if it is OK). The only way to re-establish the connection is a reset, which will reboot your WebTV device. This is not the best conditions for listening to a radio show, unless you are a really dedicated listener.

From Our Friend and very dedicated WebTV Listener, BOBert

J. Pippin Show